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    Postage:

    Please note that all deliveries are currently dispatched on a Monday and Thursday.

    Estimated delivery is 3-5 days from day of dispatch.

    We use Royal Mail to send all parcels.

    Cost is determined by parcel weight*

    Free UK shipping on orders over £60!

    *Please note delivery charges for heavier or multiple items may cost more.

    General Delivery Information:

    Orders will be sent to the address you supplied when ordering and The Dandelion Den cannot be held responsible for any lost or stolen items if you request it to be left somewhere other than the address given.

    If for any reason your item does not arrive or is lost, please contact us ASAP quoting your order number and we will investigate with Royal Mail.

    Cancellations:
    If you wish to cancel your order please contact us ASAP. We will not be able to cancel your order if it has already been dispatched, please see returns policy.